Ft77 Privacy Policy — How Your Data Is Protected

Ft77 (ft77.click) is a trusted online gaming platform for users in Bangladesh. By visiting our website, creating an account, or using any of our services, you are considered to have agreed to this Privacy Policy.

This Privacy Policy explains what personal information ft77 collects, why we collect it, how it is used and protected, and what rights you have regarding your data. We want to make everything clear and straightforward — because you have the right to know.

This policy applies to all of ft77's digital services: website, mobile app, live chat support, and email communications. Third-party websites or services are governed by their own privacy policies.

Ft77 collects the following types of information:

We never store your full card number, CVV, or PIN. Sensitive payment information is processed directly through the payment gateway.

Ft77 uses your data only for specific, legitimate purposes. Each purpose is outlined clearly below:

• Account Management: Your name, mobile number, and email are required to create, verify, and maintain your account.
• Identity Verification (KYC): Identity verification is carried out in compliance with Bangladesh's legal requirements for the prevention of financial fraud and money laundering.
• Payment Processing: Financial information is used to process deposits and withdrawals securely.
• Customer Support: Your contact information is used to resolve issues and provide support.
• Security Monitoring: Device and login data is analyzed to detect and prevent fraudulent activity, multiple accounts, and cyberattacks.
• Service Improvement: User experience data is reviewed to continuously improve the platform.
• Promotions & Bonuses: Relevant offers are sent based on your preferences and history — but only with your consent.
• Legal Obligations: Specific data may be disclosed when required by a regulatory authority or court order.

Ft77 does not sell your personal data to third parties. However, limited information may be shared in specific circumstances necessary for operating our services:

• Payment Provider: Information necessary to process transactions is shared with payment gateways including bKash, Nagad, Rocket, and others. These providers operate under their own privacy policies.
• Game Providers: Only the information necessary to manage gaming sessions (such as user ID) is shared with game providers.
• Legal Authorities: Disclosure of data may be mandatory under directives from Bangladeshi authorities, regulators, or by court order.
• Technical Service Providers: Cloud hosting, cybersecurity, and analytics providers have access to limited data — strictly to carry out their designated functions.

Ft77 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential Cookies: These are essential for maintaining login sessions and keeping the platform running. Without these cookies, the site will not function properly.
• Functional Cookies: Used to remember your language preference, game settings, and similar choices.
• Analytics Cookies: Used to understand which parts of the site get the most traffic, helping us improve the platform.
• Security Cookies: Used to detect fraudulent login attempts and suspicious activity.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the site.

Ft77 uses a multi-layered security approach to protect your data. Our security practices follow international standards and are regularly audited by independent third parties:

• TLS/SSL Encryption: All data transmissions are secured with 256-bit TLS encryption.
• Firewall & DDoS Protection: Advanced firewall and anti-DDoS systems are in place to protect against server attacks.
• Two-Factor Authentication (2FA): Two-step verification can be enabled at login, adding an extra layer of security to your account.
• Secure Data Centers: Your data is stored in internationally certified secure data centres with 24/7 monitoring.
• Access Control: Only authorized personnel have access to specific data, and all access is logged.
• Regular Security Audits: Regular penetration testing and security audits are conducted to identify and address vulnerabilities.

Every registered user on ft77 has the following rights regarding their personal data:

To exercise these rights, please support@ft77.clickEmail us at. We typically respond within 30 business days.

Ft77 does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account Information: For the duration your account is active and up to 5 years after closure (as required by law).
• Transaction History: Financial regulations require retention for 5 to 7 years.
• KYC Documents: 5 years after account closure.
• Gaming Logs: 6 months to 2 years for security review purposes.
• Support Conversations: 1 to 2 years.
• Marketing Consent Records: 3 years after consent withdrawal.

Once the above retention periods expire, your data is securely deleted or anonymized so that it can no longer be used to identify you.

Ft77 is strictly an adults-only platform. We do not knowingly collect data from anyone under the age of 18. Age is verified at registration and further confirmed through the KYC process.

If a parent or legal guardian believes their minor child has created an account on our platform, please contact us immediately at support@ft77.click. We will promptly close the account and delete all associated data.

Ft77 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following means:

• A notification will be sent to your registered email or mobile number.
• A notice will be posted on the main page of the website.
• A summary of the changes will be displayed upon logging into the platform.

Updated policies take effect 30 days after publication. If you do not agree with the changes within that period, you may request to close your account. Continued use of the platform after the update will be taken as acceptance of the new policy.

To view a previous version of our policy, contact support — we can provide archived copies upon request.

For any privacy-related questions, concerns, or to exercise your rights, please get in touch with us:

Your privacy is not just a legal obligation for us — it is a commitment to every user on our platform. Thank you for trusting ft77.